Warranty
Warranty Policy
Every Commerza watch includes 12‑month coverage for peace of mind.
Easy Claims
Submit with your order details.
Expert Service
Repairs handled by trained experts.
Covered Defects
Manufacturing issues included.
Warranty Policy
Your Commerza watch is protected by our quality assurance warranty.
Warranty Coverage
All Commerza watches come with a 12-month limited warranty from the date of purchase. This warranty covers manufacturing defects in materials and workmanship under normal use.
What Is Covered
- Manufacturing defects
- Movement malfunctions
- Dial, hands, or internal mechanism issues
- Battery defects (if applicable)
What Is Not Covered
- Normal wear and tear
- Damage caused by accidents or misuse
- Water damage beyond rated resistance
- Unauthorized repairs or modifications
How to Claim Warranty
To request warranty service, please follow these steps:
- Keep your purchase receipt or order confirmation.
- Contact our support team with your issue details.
- Send the product to our service center if requested.
- Our team will inspect and repair or replace the item.
Need Warranty Support?
Our support team is here to help you with any warranty-related questions.
Contact Support